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Shipping & Returns

1.Shipping Fee

How is the Shipping Fee Calculated?

The caculation methods stated below are provided by the logistics companies that work with us. Basically, the freight is determined by the weight and size of the packages, shipping destinations and the shipping options:

Actual Weight and Size Weight

Usually most of the logistics such as FedEx, UPS and DHL calculate the freight fee according to both the actual weight and size of the packages. They will charge the fee based the weight or size depending on which one is larger. For example, suppose there is a package whose actual weight is 0.3 KG, but the size weight is 0.4KG, then the freight fee will be charged on 0.4KG. Most of the packages shipped from We have almost the same actual weight and "size weight" . Only under certain circumstances the size weight will outweigh the actual weight (usually when the product is very heavy and big).  The freight fee under such circumstances is usually higher than in normal situations.

How to Estimate the Shipping Fee

On the shopping cart page you can make an estimate of the shipping fee. Please click:  

Please note that sometimes shipping to remote destinations requires additional time and fees due to international logistic policies. This additional delivery fee is required by logistic companies and must be borne by the recipient.

In other cases, there will incur VAT or other taxes, customs duties or fees levied by your local customs. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Shipping & Delivery Time Estimate

Economy shipping offers customers a lower cost option (5-7 business days depending upon global location).Shipping to remote destinations may require more time.

Shipping methods

 

We provides fast, efficient shipment for parts to customers globally. We ship DHL, EMS, E POST. We offers our clients’ regular shipping 5-7 workings days with the following carriers.

A,DHL

DHL has customs clearance advantages in Europe and the Middle East. If you have ordered batteries or anything that contains batteries, we will use DHL as the carrier. To track your package, please visit http://www.dhl.com/ 

 

B.EMS

EMS is a special postal service for all countries, it enjoys the priority of customs clearance in the national postal, customs, aviation and other sectors, especially for some countries such as Russia, Portugal, Mexico and India that are hard to clear the customs, but a bit slower than other shipping methods, it normally takes 7-15 business days.

C.E POST

Customers increasingly expect to view their bills, invoices and statements online. epost is the only digital document service seamlessly integrated with Canada’s major financial institutions, so customers can make payments through their banking website.



2.Return And Refund Policy:

 
Returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. 

 

Products with quality issues.

We guarantee all of our products for quality issues for 100 days after the order received. If a defect arises and a valid claim is receive by Customer Service within the warranty period, we can offer you an exchange, or new components to replace the defective unit you may also request a refund instead.

 

The products are fine, but I’ve changed my mind.

Products with no quality-related issues can be returned with Customer Service approval. Customers will be responsible for all return shipping fees, and restocking fee will be charged after we have received and tested the product.Please email at [email protected] to get more detailed information.

 

Refund:

 

We want our customers to be happy with their purchase. In the rare case that we ship you the wrong products or the products you receive have quality issues we will be happy to perform an exchange or refund (we will be responsible for shipping) at the customer’s request.

 

But we are unable to issue returns for products that have been incorrectly ordered, or if the customer decides that they do not want the product anymore. For any special cases please contact us.